Medicine Policy

At True Meds Store, we are committed to providing you with safe and genuine medications to promote your health and well-being. This Medicine Policy outlines our principles and practises regarding the sale and distribution of medicines through our platform.

1. Quality and Authenticity:

a. Genuine Medications: We source all medications from reputable pharmaceutical manufacturers and authorised distributors. Our focus is on providing you with authentic and high-quality products to ensure their effectiveness and safety.

b. Storage and Handling: We adhere to strict storage and handling guidelines to maintain the integrity and potency of the medicines throughout the supply chain.

2. Prescription Medications:

a. Valid Prescription Required: For prescription medications, you must provide a valid prescription issued by a licensed healthcare professional. We cannot dispense prescription drugs without a proper prescription.

b. Prescription Verification: Our pharmacists may contact your healthcare provider to verify the authenticity and validity of the prescription before processing the order.

3. Over-the-Counter (OTC) Medications:

a. Responsible Use: While OTC medications do not require a prescription, we encourage responsible use. Always follow the recommended dosage and usage instructions provided with the product or as directed by your healthcare professional.

b. Precautions: Some OTC medications may interact with other medications or have specific contraindications. It is essential to read the product information and consult with a healthcare professional if you have any doubts or concerns.

4. Medication Information:

a. Product Descriptions: We provide detailed information about each medication to help you make informed decisions. However, the content is for informational purposes only and should not replace professional medical advice.

b. Consultation: We recommend consulting with a qualified healthcare provider if you have any questions or concerns about a particular medication or its potential interactions with other drugs.

5. International Orders:

a. Country-Specific Regulations: Some medications may have different regulatory approvals and restrictions in different countries. It is the customer’s responsibility to ensure that the ordered medication complies with their country’s regulations.

b. Importation Laws: Customers are responsible for complying with their country’s importation laws and regulations regarding the purchase and receipt of medications from overseas.

6. Medicine Recalls:

In the event of a medicine recall, we will promptly notify affected customers and provide guidance on returning or replacing the affected products.

7. Adverse Reactions:

If you experience any adverse reactions or unexpected side effects after using a medication purchased from the True Meds Store, please contact our customer support team immediately. We will assist you in reporting the incident to the appropriate regulatory authorities.

8. Compliance with Laws:

We comply with all applicable laws and regulations governing the sale and distribution of medicines. Our operations adhere to industry standards and guidelines to ensure the safety and privacy of our customers.

9. Contact Us:

If you have any questions or concerns about our Medicine Policy or any specific medication, please reach out to our customer support team at:

Email: [email protected]

Phone: +1 845-613-9722

Note: This Medicine Policy applies solely to medications purchased through our website, For medications obtained through other channels, please refer to the respective policies and guidelines.