Privacy Policy

Last Updated: 05-Aug-2023

Welcome to True Meds Store (“we,” “our,” or “us”). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us while using our website ( and any associated services (collectively referred to as the “Services”).

By accessing or using our Services, you consent to the practises described in this Privacy Policy. If you do not agree with this policy, please refrain from using our Services.

1. Information We Collect:

a. Personal Information: When you create an account, place an order, or contact customer support, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.

b. Device and Usage Information: We may collect information about your device (e.g., IP address, browser type, operating system) and how you interact with our Services (e.g., pages visited, actions taken).

c. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalise content, and analyse website traffic. You can control cookie preferences through your browser settings.

2. How We Use Your Information:

a. Provide and Improve Services: We use your information to process orders, communicate with you, and improve our Services’ functionality and performance.

b. Personalization: We may use your information to tailor the content and promotions displayed to you based on your preferences and interests.

c. Marketing: With your consent, we may send you promotional materials or newsletters about our products and services.

d. Analytics: We use information, including cookies and usage data, to analyse trends, monitor user behaviour, and enhance our website’s performance.

3. Information Sharing and Disclosure:

a. Service Providers: We may share your information with third-party service providers who assist us in operating the website and providing Services (e.g., payment processors, shipping partners).

b. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.

c. Protection of Rights: We may share information when necessary to protect our rights, safety, or the rights, safety, or property of others.

4. Data Security:

We implement reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Choices:

a. Account Information: You can review and update your account information by logging into your account settings.

b. Email Preferences: You can opt-out of receiving marketing emails by clicking the “Unsubscribe” link in the email or contacting us at the provided email address.

6. Children’s Privacy:

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child under 18, please contact us to have it removed.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practises or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website, and any material changes will be communicated to you.

8. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Thank you for trusting True Med Store with your personal information. We are committed to protecting your privacy and providing you with a safe and secure shopping experience.